From specification review to production, payment and after-sales support, we keep each step clear so you know what is confirmed and what happens next.
Printing quality control starts with clear specifications and continues through production, finishing and packing, helping the finished order stay consistent with what was approved.
We confirm the artwork, finished size, paper, colors, construction, finishing and packing details before production begins.
During printing, clarity, color and registration are reviewed against the approved artwork or reference sample.
Paper sequence, binding, perforation and other construction details are checked where they apply to the product.
Cutting, collating, numbering and finishing are reviewed before the order moves to final packing.
Quantity, inner packs, cartons, labels and shipping marks are checked against the confirmed order details.
Confirmed specifications and production details give both teams a clear reference for delivery, repeat orders and issue review.
The final payment method and schedule are confirmed in your quotation and proforma invoice before the order begins.
International SWIFT transfer
Payment is remitted through the banking system to the beneficiary shown on our official proforma invoice. Standard custom orders normally use a deposit to confirm production and a balance payment before shipment.
Typical term: 30% deposit, 70% after final inspection and before shipment.
Platform-supported transaction
For eligible orders, payment can be arranged through an Alibaba.com order. The order amount, specification and agreed terms are recorded on the platform before payment.
Availability and platform charges are confirmed with the quotation.
Official company beneficiary
Payments are accepted only through account details issued in our official quotation or proforma invoice. The beneficiary information must match the confirmed company details.
Always verify any account-detail change with our team through an existing contact channel.
We do not request payment to an unrelated personal account. If you receive new or changed bank details, verify them with our team using a previously confirmed phone number or email address before sending funds.
Comprehensive after-sales support, clear response procedures and practical solutions for worry-free cooperation.
We provide a clear after-sales response channel for overseas customers through email, phone and online communication. Our team confirms the issue promptly, assigns the responsible colleague and keeps you informed as the review progresses.
For verified damage, deformation or loss caused during international transportation, please provide product photos, order information and logistics documents. We will review the evidence and arrange the agreed replacement or resolution without unnecessary delay.
If verified production issues occur—such as unclear printing, size deviation, loose binding or inconsistent materials—we will assess the affected quantity and agree on reprinting, replacement, rework or another reasonable solution.
After delivery, we continue to support product use, storage and repeat-order requirements. Previous specifications can be reviewed to make subsequent customization and purchasing more efficient.
Our after-sales process, evidence requirements, response records and agreed solutions are documented to support transparent, traceable and standardized cooperation with international customers.